Reflective learning blog session 9

My favorite part of the class is always the class discussions. I the discussion on conversion strategies to be a very interesting exercise and there were a verity of different views from people of different backgrounds and experiences. For example someone addressed the issue of training. I’ve seen the implementation of some good applications, but the staff was not properly trained on how to use the application proficiently. This resulted in the loss of productivity because the organization did not want to lose productivity on the front end. I always enjoy different and refreshing opinions from my classmates. The SWOT was also new to me and I can see its usefulness.